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Services & Solutions

Managed Services

What are Fully Managed IT Services?

Fully Managed Services is our most robust Managed Services Solution, and the perfect choice if you’re looking for an IT partner to manage and support every piece of hardware and software on your network. You can put your trust in FoxNet to handle everything from infrastructure and server maintenance to new user set-ups and day-to-day support requests.

Our Fully Managed Services agreements include real-time remote support for every member of your team, and a field team for on-site support when necessary. Whether it’s recovering a forgotten password or combating ransomware, we understand how important it is for your team to have their questions answered quickly, by real people.

Our Client Support team is available via phone or email seven days a week, and we provide business critical support 24 hours a day across Canada.

In addition to IT Support, FoxNet agreements include our complete Security Essentials for all users, including email security, advanced end-point threat protection.

What are Co-Managed IT Services?

Our Co-Managed Services are the perfect choice if you’re looking for a partner to give your existing IT team the bench-strength needed to keep your business running at peak efficiency. This provides the best of both worlds by allowing the FoxNet team to work with your in-house IT department.

For example, your internal IT team might be highly skilled, yet they don’t have the bandwidth for day-to-day tasks like troubleshooting and help desk services.

On the other hand, your in-house staff may be fully capable of carrying out day-to-day IT-related tasks, yet require expert guidance when making key strategic or more elaborate IT infrastructure decisions.

In either scenario, FoxNet Co-Managed Solutions can help you fill that knowledge and resource gap.

Flexible Fully & Co-Managed Solutions

Say goodbye to expensive hardware and software license purchases. Say hello to flexible pricing options that ensure your IT solutions fit your needs and your budget.

Proactive Monitoring and Support

Our Network Operations Centre will help identify and resolve issues before they impact your business.

Fit Your Budget & Your Needs

Our Managed Services offerings gives you the piece of mind that all of your modern IT needs are supported by flexible pricing that scales with your business.

46% of the current users of Managed Service Providers have reduced their annual IT expenditures by 25% or more as a result of their shift to managed services, with 13% experiencing 50% or more IT savings.

- CompTIA

Customized solutions that achieve your business objectives

  • Improve Productivity

    Does your staff productivity drop dramatically during IT outages or interruptions? Stop firefighting and let FoxNet help stabilize and proactively manage your day to day IT operations so your staff can work on what really matters – improving your business.

  • Alleviate Security Fears

    Are you worried that vulnerable servers, laptops or PCs may be putting your organization or company data at risk?

  • Prevent Lost Data

    What would be the impact of a hardware failure or if a laptop was stolen and critical business data was lost?

  • Reduce or Eliminate Untimely Network Failures

    Not knowing what will fail and when, and then having to wait for a technician to arrive to fix it when it does.

  • Comply with Regulatory Pressures

    Do you have to demonstrate compliance or provide audit data?

  • Achieve a Fully Monitored System

    We monitor the software to ensure it is always working and has the latest virus protection. We are notified and react immediately if any issues arise, often resolving them before they impact your business.

Contact a specialist today to learn how to get started with FoxNet Managed Services options.

(519) 886-8895

Feeling Technology Pain?
Try our IT Pain Score Quiz

Our IT Pain Score Quiz will help you quickly and easily identify if:

  • Your business is at risk to malware, ransomware, viruses and other security threats.
  • A Fully or Co-Managed Program is right for your business.
  • You've got the technology products and services that suit your business needs and budget.
  • Your business and bottom line are at risk.